With the introduction of ChatGPT, the concern over artificial intelligence (AI) replacing human jobs has been revived.
After being forced to produce an essay on social policy and having the essay graded by a professor at a Russell Group university, the very sophisticated AI language model “passed” a university-level test in January.
However, according to analysts, ChatGPT technology is still in its early stages and won’t have a significant impact on the labor market for roles at the next level for another seven to ten years.
It is unlikely that ChatGPT will instantly result in job losses, but it has the potential to upend some businesses, according to Aditya Narayan Mishra, Managing Director and Chief Executive Officer of CIEL HR Services.
Junior and entry-level positions
According to Mishra, ChatGPT poses a possible threat to positions at the entry and junior organizational levels.
Jobs like software tester, help desk analyst, telesales, customer support, content producer, secondary research, and design may be impacted, he added.
According to Mishra, in some jobs, ChatGPT may result in fewer persons being needed to complete a task. Still, additional jobs will be created in the fields of education, media, healthcare, data processing, research, innovation, and so on in order to process and analyze the enormous amount of data generated every day.
Jobs that require repetitive actions
ChatGPT technology, according to talent experts, can assist streamline Human Resource (HR) procedures by automating repetitive work and allowing HR practitioners to focus on strategic and high-value activities.
For example, many workers would be required to handle employee queries, design HR rules, write job descriptions, analyze databases, conduct employee surveys, and so on,” said Sarvesh Agrawal, founder, and CEO of Internshala, a career-tech portal.
He believes that with the help of ChatGPT, a smaller number of specialists will be able to execute the same jobs as efficiently.
ChatGPT, according to S Pasupathi, Chief Operating Officer of HirePro, a provider of recruiting automation and assessment solutions, may help businesses with email writing assistants, data entry clerks, chatbots and conversational User Interface (UI) developers, and notably content writers.
Tasks with little room for creativity
According to Anuj Agarwal, founder, and CEO of Zyoin, the influence of such technologies on the job market is dependent on their adoption in various industries.
In the meanwhile, it is simple to state that positions requiring the execution of straightforward tasks will be harmed, while those requiring sophisticated human abilities, such as creativity, invention, empathy, critical thinking, etc., will not.
As a result of AI technologies accomplishing the same task in a matter of minutes, jobs for creating social media posts and graphics are in danger in this situation.
How can you rescue your job?
Kalyan Durairaj hasn’t observed ChatGPT, an AI language model, to empathize, use emotional intelligence, or use human judgment, particularly in comprehending human nuances in difficult scenarios.
The Director of People, Asia-Pacific at FourKites, a supply chain intelligence platform, stated that professionals, such as those in customer service, must advance in order to manage high-value and difficult customer problems.
“Adding the personal and human touch to every connection is more crucial than ever,” he continued.
Professionals should keep up with changes in the talent market and industry trends, according to experts.
The co-founder and MD of Erekrut HR Automation Solutions, Ravinder Goyal, advised developing and maintaining a portfolio of technical and soft skills to stay competitive and boost job security over time.
Likewise, according to Pasupathi of HirePro, professionals may position themselves as important assets in the job market regardless of advancements in technology and automation by honing skills like critical thinking, problem-solving, communication, and others.
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