Shipping and Delivery Policy
Introduction
Marketing Lad and its subsidiary, Google Rank Check (GRC), are committed to ensuring a smooth and efficient shipping and delivery process for all our products and services. This policy provides comprehensive information on our shipping methods, timelines, and practices to help our clients understand and manage their delivery expectations.
Shipping Methods
Digital Products and Services: Most of our offerings, being digital marketing tools, resources, and services, are delivered electronically via email or through a secure client portal.
Physical Products: On occasion, we may offer physical products such as promotional merchandise or printed materials. These items are shipped via standard postal services or courier, depending on the product and delivery location.
Delivery Timelines
Digital Deliverables: Access to digital products and services is typically granted within 24 hours of purchase or as otherwise specified in the product description.
Physical Products:
Standard Delivery: Please allow 5-10 business days for standard delivery within the continental United States. For international orders, please allow 10-20 business days.
Expedited Shipping: Expedited shipping options are available at an additional cost. Delivery times for expedited shipping vary based on the destination and will be provided at the time of purchase.
Shipping Costs
Digital Products and Services: There are no shipping costs associated with digital products and services.
Physical Products: Shipping costs for physical products are calculated based on the weight of the product and the delivery location. The shipping cost will be displayed at checkout.
International Shipping
Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Shipping Restrictions: Certain products may have shipping restrictions due to international regulations. These restrictions will be noted on the product page.
Tracking and Delivery
Tracking Information: For physical product orders, tracking information will be provided via email once the order has been shipped.
Delivery Issues: If you experience any problems with your delivery, such as delays or missing items, please contact our customer service team. We will work diligently to resolve the issue.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund as appropriate.
Amendments
Marketing Lad and GRC reserve the right to amend this Shipping and Delivery Policy at any time. Any significant changes will be communicated to our clients.
Contact Information
For any inquiries related to shipping and delivery, please contact our customer service team at info@marketinglad.io, admin@googlerankcheck.com, or ranktracker@marketinglad.io.